After placing an order, a confirmation email will be sent to you immediately.
If you have not received it, please check your spam folder and then contact us.

If you wish to modify or cancel your order, please contact us promptly after purchase. Once the order has been shipped, no further changes can be made.

Some items may be sent separately. If you still have not received the rest of your order within the next 2 to 3 days, please contact us.

Orders are generally delivered within 7 to 9 business days. As soon as your order is shipped, you will receive an email with your tracking number.

Our products are photographed without filters to reflect the colors as accurately as possible. Slight differences may occur, however, depending on the lighting or your screen settings. If the product does not suit you, a return or exchange is still possible.

A slight tolerance of 1 to 2 cm may be present depending on the model. Please be sure to consult the size guide available on the product page. If the item does not suit you, you may return it.

Consult our size guide available on each product page to choose the most suitable size. If in doubt, you can also receive advice via email.

Delivery is free.

Certain items offered as part of a promotional offer may also incur specific shipping charges.

Very rare delivery delays may sometimes occur due to the carriers. You can track the progress of your order using the tracking number received by email. If the delay persists, please contact us by email so that we can resolve the situation.

You have 14 days after receipt to return an item, provided it has not been worn or used and is in its original condition. 
Simply contact us by email.

Exchange fees are covered by our services. However, return shipping costs are not reimbursed. You can consult our return and refund policy for more information.